| Our Service & Support

| Hardware and Warranty

Our hardware includes a 3 -year carry-in warranty. Units have an optional warranty extension of 5 years.

Manufacturing of models is guaranteed for five years with an additional five years on spares & support after the end of life. Customization and special spec hardware can be arranged on minimum quantity orders.

| Qubed's Service & Support

We offer a dedicated support platform with a technical support team with full OEM support from Wintec and NewPOS. We boast quick turnaround times on ticket logging.

Asset tagging and remote monitoring capability. Assembly imaging service available. We offer complete development and integration support as a service.

| Altron Bytes Managed Solutions

Qubed has an on-site warranty service option through our partnership with Altron BMS. They offer a national & African service footprint with a fantastic service record. All Wintec accredited technicians are qualified and approved by Wintec.

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