| Service & Support
Qubed has established solid foundation relationships with reputable suppliers. The Sole Distribution agreements have solidified commitment from our suppliers in terms of quality excellence, timely production scheduling as well as working together on the enhancement of products. Our suppliers have also assisted us to make some changes to the products, to ensure the perfect fit for the South African requirements. We also have a solid service partner in South Africa and Africa with Altron BMS.
| Hardware, Warranty, Service & Support
The majority of our hardware supplied comes with a 3-year carry-in warranty. Units have an optional warranty extension of 5 years. Life cycle - manufacturing of models is guaranteed for 5 years with an additional 5 Years on spares & support after the end of life.
Customization and special spec hardware can be arranged on qty. Dedicated support platform with technical support personnel. Full OEM support from Wintec. Quick turnaround times on ticket logging.
Asset tagging and remote monitoring capability. Assembly imaging service is available. Development and Integration support are offered on projects.